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COVID-19 Patient Guidance

With the progression of the Coronavirus and now the State of TN officially declared under Medical Emergency, we wanted to communicate with our patients that your health and the health of our staff are our highest priority! The general population is at low risk for serious complications from exposure to Coronavirus, however, due to the nature of our practice, many of our patients are at higher risk for complications due to underlying immune deficiencies and/or underlying asthma. Out of caution and concern for your health, we are providing the following update:

WHAT YOU CAN DO

  1. Take your prescribed medications DAILY. Do not miss a dose. This is a time for strict compliance!
  2. Frequently wash your hands with soap and water for 30 seconds.
  3. Cover your nose and mouth with your elbow fold when you cough or sneeze. Wash your hands after. Do not shake hands!!!
  4. Avoid elective large gatherings such as sporting events, concerts, and movies.
  5. Update (June 29, 2020): Increasing evidence demonstrates that wearing a facial covering prevents a patient with subclinical COVID-19 from spreading the infection. Help us to think of others by wearing a facial covering when entering our offices. These will be required to receive services. Together we can care for each other.
  6. We are open for patient care visits and allergy shots. If the patient or a family member/contact is sick, call our office for further instructions. You should not come in for visits or allergy shots if (a) fever greater than 100.0 in the last five days or subjective fever to touch in the last five days; (b) any of the following symptoms are present: cough, difficulty breathing, muscle aches, sore throat, nausea, vomiting or diarrhea; (c) any Tylenol (acetaminophen) or Ibuprofen given the last five days; (d) any household members/contacts that have been sick in the last five days; (e) any stomach flu symptoms such as vomiting or diarrhea; (f) any loss of smell or tases; (g) any exposure to known COVID-19 either in the immediate family or associated contact with friends. We will screen all patients and visitors upon arrival. Please also be aware that siblings under 16 years of age will not be allowed into clinical space, except those siblings 12 months old or younger or special need patients. Patients are restricted to no more than 2 parents/visitors, who are necessary for their care. Please arrange for child care for younger children as they will not be to go back to the clinical area.
  7. If you are on allergy shots, see the below Allergy Shots guidance.
  8. Stay home, if able.

FEVER

  1. A fever at this time is defined as a temperature of 100.0 or greater
  2. Any Tylenol (acetaminophen) or Ibuprofen given the last five days.
  3. Use an accurate thermometer if you feel feverish or sick, write your temperature down.
  4. If you have had a FEVER WITHIN FIVE DAYS, RESCHEDULE any appointment and DO NOT come in for allergy shots or other shots including biologic injections. See the below Allergy Shots guidance.
  5. If you have an ACTIVE FEVER, stay home, contact our office by phone for further instruction. DO NOT COME INTO OUR OFFICE FOR ANY REASON BEFORE SPEAKING WITH A PHONE TRIAGE STAFF MEMBER OR PROVIDER! This is necessary in order to decrease any possible contamination of a whole office clinic!
Allergy Shots
  1. Be regular with your shots to stay “Immune Strong”
  2. Screen to avoid unnecessary infectious exposures. See above guidance. Stay home if you are sick.
  3. Remember to take your antihistamines and asthma medications.
  4. Carry your Auvi-Q or EpiPen on shot day.
  5. Update (June 29, 2020): Increasing evidence demonstrates that wearing a facial covering prevents a patient with subclinical COVID-19 from spreading the infection. Help us to think of others by wearing a facial covering when entering our offices. These will be required to receive services. Together we can care for each other.
  6. Wait your 30 minutes to assure your safety. (During the crisis, you may wait your 30 minutes in your car as long as you have someone with you, remain on campus and return inside to have injection site checked.)
  7. If any of the following are true, call our office for further instructions: (a) fever greater than 100.0 in the last five days or subjective fever to touch in the last five days; (b) any of the following symptoms are present: cough, difficulty breathing, muscle aches, sore throat, nausea, vomiting or diarrhea; (c) any Tylenol (acetaminophen) or Ibuprofen given the last five days; (d) any household members/contacts that have been sick in the last five days; (e) any stomach flu symptoms such as vomiting or diarrhea; (f) any loss of smell or tases; (g) any exposure to known COVID-19 either in the immediate family or associated contact with friends.
  8. Should you contract COVID-19 of course we will suspend allergy shots until you have been symptom free 14 days.
WHAT WE ARE DOING
  1. Daily screening of staff.
  2. Increased sanitation of common areas with approved disinfectants.
  3. Daily review and updates (as needed) of current standard of care protocols.
  4. Continued updates and communication with you.

We have carefully reviewed and are continuing to review all available literature including published articles, World Health Organization (WHO) guidelines and Centers of Disease Control (CDC) statements. Allergy & Asthma Affiliates is committed to your health and well-being, and during this time, we will continue to provide exceptional care for you, our patients!

Allergy & Asthma Affiliates / 2121 Highland Avenue / Knoxville, TN 37916 / (865) 525-2640